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All our spices are sourced directly from selected farming hubs across Indonesia. We maintain a close relationship with local farmers to ensure only the best, sustainably harvested spices reach our facility.

Yes. We provide detailed specifications including moisture content, purity levels, and admixture for every product. Upon request, we can also provide laboratory analysis reports.

Absolutely. We are a legally registered Indonesian exporting company with all the necessary permits and documentation required for international trade.

We offer flexible shipping options to accommodate your business needs:

– Full Container Load (FCL): Our standard wholesale order is a 20ft Container, which typically accommodates a range of 10 to 18 tons, depending on the specific gravity and density of the spice (e.g., Cloves vs. Pepper).

– Less Container Load (LCL): For initial market trials or smaller requirements, we support shipments starting from a Minimum Order of 1 ton.

We are committed to providing the most efficient logistics solution, whether you are scaling up or starting a new product line.

We offer flexible delivery terms to suit your logistics preferences:

– Primary Terms (EXW & FOB): We primarily operate on Ex Works (EXW) and Free On Board (FOB) terms. For EXW, we prepare the goods at our warehouse for your designated carrier. For FOB, we manage all local handling, inland trucking, and export documentation until the goods are safely loaded onto the vessel at the Indonesian port.

– Negotiable Terms (CIF/CNF): We are also open to discussing CIF (Cost, Insurance, and Freight) or CNF terms if you prefer us to handle the ocean freight and insurance to your port of destination.

Please contact us to discuss which arrangement works best for your supply chain requirements.

Quality during transit is our priority. We use export-standard gunny bags or PP bags and place high-grade container desiccants (silica gel) inside the container to manage humidity and prevent mold during the voyage.

Yes, we provide samples to help you verify our quality. Our sample policy is as follows:

1. Flexible Sample Terms: Depending on the type of spice and the quantity required, samples may be provided for free or require an upfront payment.

2. Shipping Costs: Generally, the buyer is responsible for international courier charges (DHL/FedEx).

3. 100% Refund Policy: If an upfront payment for the sample or shipping is required, the total amount will be fully deducted from your first commercial invoice when you proceed with a Full Container Load (FCL) order.

Essentially, the sample becomes completely free once you start a business partnership with us.

Our standard payment terms are T/T (Telegraphic Transfer) or Irrevocable Letter of Credit (L/C) at Sight. We usually require a down payment to start the processing and stuffing, with the balance paid against the Bill of Lading (B/L) copy.

We provide a complete set of export documents, including:

– Commercial Invoice

– Packing List

– Bill of Lading (B/L)

– Certificate of Origin (COO)

– Phytosanitary Certificate

– Fumigation Certificate (if required)